Here are some of the services we offer our Healthcare clients:

Extensive, personalised analysis

With an in-depth and independent read on all the major medical schemes, we will evaluate the demographic profile of your medical aid membership and discuss your specific requirements, preparing a comparative analysis of suitable alternatives for you to consider to find the most appropriate scheme.

Healthcare Policy Drafting

We encourage all employers to implement and continually update a corporate healthcare policy. We can assist your organisation to formulate one and ensure management of your organisation has a clear vision regarding all aspects of healthcare financing, including a proactive HIV/AIDS policy.

Legislation

As a specialist healthcare consultancy, we are well positioned to offer advice and help you navigate ever-changing legislations to ensure you are well informed and able to act accordingly.

Medical Aid Committee

With our help and guidance, your committee can assist to ensure a positive approach to healthcare financing, with all parties in your organisation involved and represented.

Member Education

Medical schemes have been guilty of not educating their members with regards to choosing an appropriate benefit option, understanding how the medical scheme operates and how to best manage the limited cover we have come to expect from what has become an expensive, but essential form of insurance. Unlike others, who neglect the non-employed spouses who often manage the family medical aid, we like to include them in the communication process.

Ongoing Member communication

The medical aid industry has traditionally introduced new rates and benefits at the end of the calendar year to be effective in the month of January the following year. We ensure that all members receive appropriate notification and simplified correspondence, as well as the opportunity to attend presentations and one-on-one sessions, should this be required.

Dedicated Care

Should your organisation appoint Hereford Corporate Consultancy Services as your medical aid consultants, we will appoint a dedicated consultant to manage all aspects of service and assistance to your employees. Over and above the member training and assistance with option changes, your consultant is able to deal with billing issues, processing of new applications and terminations, problematic claims and any complicated query that a member may have.

Post-Retirement Medical Funding

Many employees are not aware of the financial implication medical aid contributions will have during retirement. Utilising a pre-funding calculator, members will be able to calculate this future liability and pre-fund for this expense.